Assistant Psychologist – Based in the UK (fully remote)

CLINICAL PARTNERS

We are looking for an Assistant Psychologist to join our team and support the delivery of high-quality patient care. Under the supervision of a Clinician, you will respond to queries received via phone or email about our services in a compassionate and professional manner. Drawing on your clinical knowledge and effective questioning skills, you will assess whether our services are appropriate for the patient’s needs. Where relevant, you will triage patients and coordinate appointments with the most suitable clinician to ensure timely and appropriate treatment.

Job Title: Assistant Psychologist

Job Type: Full-time (Fully remote)

Salary: £24,500 a year

Location: Based in the UK

 

Accountabilities and Deliverables

• To act as the responsive first point of contact to Clinical Partners’ Private Outpatient services, triaging patients and booking appointments with the correct clinician.
• To answer questions and queries from patients, carers, and families a helpful and polite manner, always adhering to confidentiality policies.
• Liaise with patients, families, and clinicians to supply details surrounding appointments and reports etc.
• To maintain accurate, up to date records of all patient information including attendances, appointments, assessments, and ongoing care in Salesforce.
• To record and report clinical governance issues including, but not limited to, incidents, complaints, data breaches and safeguarding concerns.
• Provide cross cover for other team members to ensure a consistent and effective service is maintained at all times.
• Monitoring of relevant email inboxes.
• Contributing to team growth by offering shadowing opportunities to new colleagues.

 

Qualifications and Experience

Essential

• At least an Undergraduate degree in Psychology or a similar, relevant subject
• Knowledge of mental health terminology
• Relevant administrative experience
• Clear understanding of the need to maintain confidentiality in all areas of work including phone conversations, written materials and computerized materials and processes
• Customer service experience, particularly via telephone

 

Desirable

• Experience of working for a health or social care organization
• Knowledge of Salesforce
• Experience working with vulnerable people

 

Remuneration and Benefits

• £24,500 annual salary (full-time equivalent, will be pro-rated to reflect the part-time hours)
• 25 days paid holiday (increasing with service to 28 days) plus bank holidays (full-time equivalent, will be pro-rated to reflect the part-time hours)
• A day off for your birthday
• Healthcare Cash Plan
• Benefits Platform
• Life Assurance
• Discount Vouchers
• Flexible working opportunities to suit your personal needs
• Opportunities to take part in charitable events
• Access to a Wellbeing portal and Employee Assistance Programme (EAP)

Working Hours: Monday, Tuesday, Wednesday 9am to 5pm with 1 hour lunch break, Saturday 8am to 2pm – 27 weekly hours

 

This is a fully remote position; however, you must be based in the United Kingdom and have the right to work to be considered.

 

PLEASE NOTE that this position is expected to attract a high level of interest; therefore, the advert may close earlier than the stated deadline should sufficient applications be received.

 

Application Process:

For more Information and Application, CLICK HERE